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1. Delivery
We will deliver the goods to the address you provide on the order form.

Unless these conditions state otherwise, we are not liable for any loss, costs, damages, charges or expenses caused by any delay in delivery.

If the goods cannot be delivered because you cannot accept delivery, the incorrect address has been provided, or no one is available to accept the goods, It then becomes the buyers responsibility to arrange re-delivery or personal collection of the goods from their courier depot.

2. We ship promptly and efficiently
We ship our products within 3 business days following the receipt of payment.

3. Professionally packaged to survive the journey
All our items are professionally packed for safe delivery.

4. Delivery time
Any items we send nationally will be with the customer within 7 working days.
You can see all shipping charges BEFORE putting in any personal details.

5. International Orders & Shipping Policy
Payments will be settled in New Zealand Dollars.

Whenever you place an order to be shipped outside New Zealand, your order will be processed the day it is received and shipped the next business day via New Zealand Post International. Postage and handling fees will be calculated during checkout, however (due to the costs of international shipping), if your shipping details specify to be delivered internationally, postage and handling fees will automatically be added to the cart which you will see before confirming your payment.

In some cases we may need to see a photocopy of your credit card for verification purposes. This should be scanned and sent to us via email. If validation is requested, your order will not ship until we receive this.

Please note that we reserve the right to cancel any order if the customer has wrongfully addressed their order. I.e. Has put New Zealand for the courier charge and then addressed it to Australia.

NB: We do not accept responsibility for additional customs taxes, duties or other fees upon your shipment's arrival to your country.

6. Undeliverable orders
If for some reason you provide the wrong address details or if your local postal service cannot provide delivery of your shipment, your order will be returned to the Show Me Ltd Delivery Centre. You will be contacted via the provided e-mail or phone number you gave when you placed your order, a customer service representative from Show Me Ltd will contact you. At that time, you will be given the choice of providing an alternate shipping address, getting a refund (if you paid with a credit card). Refunds will be given for the product purchased, but will not include shipping charges or taxes.

7. Cancellation of order

Show Me Ltd reserves the right to cancel/amend any order which has been wrongfully addressed. I.e. If a customer has been charged freight for a product to Christchurch which is not rural delivery but put a rural delivery address in their shipping details, the customer will be contacted as the freight amount will need to be increased in order for the product to be shipped.